If you want to use a specific email for alerts and updates, you can create an Attorney account using that email. For better understanding, let's say your designated email is abc@abc.com. Step 1. Turn off email notifications of your current account. (if you do not wish to receive any system generated email notifications) Go to Account Setting. You will see 5 types of notifications.Change all preferences to No email notification.
Step 2. Create an Attorney account using abc@abc.com Go to Team Account=>Account profiles=>+ Create Step 3. Put in information and set the role as Attorney. Click Create. Step 4. Assign cases to both accounts After adding a case file, get into case details and go to Checklist. Assign the case to both accounts and click Save. Step 5. Log in to your newly created account (abc@abc.com) and enable all email notifications according to step 1. Once you have finished the above setting, both accounts will receive case related notifications in the Notification Center. (Bell Icon) In addition to the onsite alerts, your account will receive no email notifications (you turned it off in step 1) and abc@abc.com will receive all email notifications.
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