How to remove an email address from a client account?

Also useful in the following cases:

• A new staff's email has been used in a client account, thus preventing the opening of an attorney account.
• A client's email has been assigned to the wrong person. In this case, you need to inactivate the existing account and open a new one for the correct client.
• etc,.

Here are the step-by-step instructions about how to remove the email address from a client account.
Step1: Client ->Client Account-> All status->search for the referring client's account-> Click Edit under the action section.

Step2: Click Edit at section Basic Info

Step3: Remove the current email address and enter the client's actual address or a dummy address for internal use.

(Optional: replace the name with dummy name for differenciation)

Save changes before leaving this page.