User guide for E-file FLAG forms

E-File FLAG forms: you can e-file ETA-9141, ETA-9035, and ETA-9089 forms to FLAG directly from our portal.

Integration Page on NEUTRINET：

1. To e-file the case, click the "File FLAG Online" button, and click Integration.

2. or Drop-down list -> Integration -> FLAG E-File -> Link Account

3. First-time NEUTRINET FLAG e-file users would see the following questions:

Please leave the NEUTRINET page here

Next, please go to the USCIS government website for the following steps!

Initial Setup for first-time FLAG users：(Skip to step 14 for Existing FLAG account Users)

4. Open the https://secure.login.gov/ , click "Create an account"（Registration required as an attorney）

5. Enter a valid Email and Select your email language preference

You will receive a verification email in your mailbox. Click on the button in the email to continue creating your LCA account.

6. Create a strong password and click "Continue"

7. Choose "Authentication application" and click "Continue"

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8. Name the NEUTRINET system in FLAG and save your Authorization App Secret

WARNING:

Please be aware that the Authorization App Secret will ONLY appear ONCE. Whereas, once you submit, the Secret will no longer be accessible. Please make sure to RECORD the Authorization App Secret accordingly.

 

Now, go back to the NEUTRINET tab:

9. On the pop-up window, enter your FLAG E-File account credential, and the App Authentication Manual Entry Key to get a 6-digit Token.

Note: The 6-digit token is time-sensitive. You can check the remaining time for the current token in the blue circle.

10. Go back to your FLAG account tab and enter the 6-digit Token.

Click "Submit" to finalize the E-file integration.

11. Once the integration is complete, you will be directed to set up the second secure login method. Please proceed as the FLAG system instructed. 

12. Once both login methods have been set up, you will be directed to the E-file dashboard. Please ensure that you complete all the announcement pages before proceeding.

 

Attention: To utilize the NEUTRINET E-file service, please select "Attorney/Agent" and proceed. 

13. When the pop-up window below appears, it indicates that your FLAG integration is complete, and the E-file service is now ready to be used.

Things to remember now:

• Account Credentials 
• App Authentication Manual Entry Key (Up-to-date)
• Do Not Change the App Authentication Manual Entry Key without contact with [e-mail]
• Second login method record (if any)

Now you have done the 1st step of the initial setup for the E-file on the FLAGwebsite, please skip to the NEUTRINET Filing step 22

Initial Setup for FLAG Existing Users: (Skip if you have finished integration)

Please have your existing FLAG account credentials on hand

14. If you already have a FLAG account but did not use the Authorization app for verification (and thus do not have an Authorization App Secret), you need to click on My Account -> Manage login.gov credentials 

15. At the pop-up new tab click: Sign in with log in.GOV

16. Login with your existing credentials

17. Click "Add authentication apps" 

18. Name the NEUTRINET system in FLAG and save your Authorization App Secret

WARNING:

Please be aware that the Authorization App Secret will ONLY appear ONCE. Whereas, once you submit, the Secret will no longer be accessible. Please make sure to RECORD the Authorization App Secret accordingly.

Now, go back to the NEUTRINET tab:

19. On the pop-up window, enter your FLAG E-File account credential, and the App Authentication Manual Entry Key to get a 6-digit Token.

Note: The 6-digit token is time-sensitive. You can check the remaining time for the current token in the blue circle.

20. Go back to your FLAG account tab and enter the 6-digit token.

Click "Submit" to finalize the E-file integration.

21. Once the integration is complete, you will be directed back to the Login.gov dashboard.

Things to remember now:

• Account Credentials 
• App Authentication Manual Entry Key (Up-to-date)
• Do Not Change the App Authentication Manual Entry Key without contact with [e-mail]

 

 

Now, it's time to E-file

22.  Return to the case you need to E-file and click "File FLAG Online."(To have the "File FLAG Online" button appear, the case must include relevant "FLAG" related forms.)

23. Please choose a form to e-file and resolve any validation errors, if there are any.

 

24. Choose the Email account that is to be used for E-file, and fill in the Password, then click "Start Now"

E-file Result Samples：

a. Success

b. Error Message (Credential)

c. Error Message (Secret Error)

Post-Efile： Login after E-file

25. Input credential and password and submit

25. Log into your FLAG Account and proceed to form Review

 

FLAG E-file Management: Share, Edit & Remove USCIS Account

Share FLAG E-file accounts with selective staff

26. Drop-down list: Integration -> FLAG E-file-> Account Management

27. Click the personnel icon-> select the staffs to share E-file accounts-> Confirm to save.

28. After a successful save, you can find the response as stated below

Edit FLAG E-file Account

29. Click the Edit icon

27. Enter the latest password. You can edit the email, password, and App Authentication Manual Entry Key here. 

30. Correct credentials and a matching App Authentication Manual Entry Key will lead to a success message.

Sample Error messages:

a. Log-in credential error

b. App Authentication Manual Entry Key error

 

Remove USCIS E-file Account

31. Click the delete icon and confirm to delete

 

If you need further assistance please reach out to us via [e-mail], or

schedule an instruction session via https://meetings.hubspot.com/fernando-miller.